The Real Problem Is Not Your Website. It's Your Phone.
Ask any clinic, salon or driving school in Beirut where their enquiries come from and the answer is the same: WhatsApp. Not a contact form, not a chat bubble — a number on the website that somebody answers by hand, from their own phone, including in the evening and on Sunday.
We checked this rather than assumed it. Across a sample of Lebanese businesses with real websites, almost every one that publishes a way to reach them publishes a WhatsApp link — and not a single one had any form of chat automation. The same questions arrive every day: how much is it, are you open Saturday, do you have a slot this week. Someone types the same answers, forever.
That is the problem worth solving. Not "your website should have a chatbot" — your WhatsApp should answer itself.
Arabic That Actually Works
This is where most international chatbots fall over. They handle Modern Standard Arabic — the Arabic of newspapers and official documents — and Lebanese customers do not write that way. They write in dialect, they switch mid-sentence into English or French, and half of them write Arabizi: Arabic in Latin letters with numbers, like "kif2a 3am yeshte8el?"
A chatbot built in San Francisco returns a polite non-answer to that. Ours is built in Beirut, by people who read it every day, and it is trained on the way people here actually write. It answers in whatever the customer used — Arabic, Arabizi, English or French — without being told to switch.
That is not a feature on a list. In this market it is the difference between a tool your customers use and one they abandon after two messages.
What It Actually Does
Answers WhatsApp and your website
Run it on WhatsApp, on your website, or both. Every conversation from every channel lands in one inbox, so nothing is scattered across a personal phone and a laptop.
Answers from your business, not from the internet
It reads your own pages — prices, services, opening hours — and answers from those. If the answer is not in your material, it says so and passes the conversation to you rather than inventing something. You can paste in anything else it should know: a price list, a treatment menu, an FAQ you keep retyping.
Books the appointment
It checks what is actually free and makes the booking during the conversation, while the customer is still interested — instead of "call us tomorrow to arrange it", which is where most enquiries quietly die.
Gets out of the way
Every chat is visible in real time. The moment you or your team start typing, the AI steps back. It is an assistant, not a wall between you and your customers.
Sounds like you
Your colours, your greeting, your wording. And you write its rules in plain language: stay formal, always mention the first consultation is free, never quote a price for surgery — take a number instead. It follows them.
Who This Is For in Lebanon
It works best where the same questions repeat and the answers rarely change:
- Clinics — dental, veterinary, aesthetic. Prices, opening hours, "do you take walk-ins", emergency cover at night.
- Salons and spas. Long treatment menus, per-branch pricing, availability this weekend.
- Driving schools. How much, how long, what documents, when can I start.
- Gyms and clubs. Membership tiers and what is included — one question that arrives a hundred times a month.
- Real estate and services. Availability, viewing times, what is included in the price.
It is a weaker fit if your website publishes almost nothing — the AI answers from your material, so if there is no material there is little for it to work with. We will tell you honestly if that is the case rather than sell you something that will disappoint you.
It Keeps Working When Lebanon Doesn't
The AI runs on our servers, not on a machine in your office. A power cut at your premises, a router down, the whole team offline — customers still get answered. For a Lebanese business that is not a small detail; it is precisely the moment enquiries would otherwise be lost.
What It Costs
3 days free, no card required. After that $39 per month, including 1,000 AI conversations — comfortably more than a single clinic or salon uses. There is no setup fee and nothing to cancel: if you do nothing at the end of the trial, it simply stops.
If you want something bigger — deeper integration with your systems, a custom knowledge base, or an AI that answers the phone by voice in Lebanese Arabic — that is a separate conversation and we quote it after a free consultation. See our AI automation services for the broader picture.
Frequently Asked Questions
Does it understand Lebanese Arabic?
Yes — dialect and Arabizi included, not just Modern Standard Arabic. This is the single biggest gap in international chatbots serving this market.
Can it answer on WhatsApp, or only on my website?
Both. Most Lebanese businesses get their enquiries on WhatsApp, so that is where it does most of its work. Everything arrives in the same inbox either way.
How long does setup take?
Minutes. One line of code on your website, and it learns from your existing pages. No developer, no Meta Business account, no server. We will set it up for you if you would rather just look at the result.
What if it does not know the answer?
It says so and hands the conversation to you. It does not guess — a chatbot that invents a price is worse than no chatbot at all.
Is my data shared with other businesses?
No. Every customer is fully isolated at the database level, and conversation content is never used to train anyone else's assistant. See the privacy policy for exactly what is stored and why.
Need a website for your business too? Our website development service in Lebanon builds landing pages, business websites and online stores, with AI chat available as an optional addition.
See it answering your own customers. Start the 3-day trial — no card, nothing to cancel. Or send us your website and we will set it up for you, so you can just look at it working.
Start the free trial